Get in Touch With Us
Whether you have a question about one of our casino reviews, spotted something that needs correcting, or want to discuss a responsible gambling concern, this page explains the best way to reach the team at US Online Casinos and what to expect when you do.
How to Reach Us
Email is the most direct route to our editorial team. Every message is read by a real person — we do not route enquiries through automated filters or outsourced ticketing systems. Write to us at [email protected] and we will aim to reply within two working days.
To help us get back to you quickly, a short line at the top of your message explaining the nature of your enquiry makes a real difference. A subject line like "Correction — Raging Bull review" or "Question about bonus wagering" means we can route your message to the right person straight away.
What You Can Write to Us About
We welcome all kinds of messages. Below are the most common reasons readers get in touch:
- Questions about casino reviews — If you want more detail on how we assessed a specific site, what a rating reflects, or how a particular bonus offer works in practice, ask us directly.
- Bonus and terms clarifications — Wagering requirements, game restrictions, withdrawal caps and expiry windows can be confusing. If something in our coverage is unclear, we are happy to explain it.
- Corrections and accuracy flags — We take factual accuracy seriously. If you believe a figure, a licence status or a payment method detail is out of date, please flag it with as much specifics as you can. We will investigate and update the relevant page if warranted.
- Content suggestions — If there is a topic you would like us to cover — a new casino, a payment method comparison, or a question about US gambling law — we genuinely consider reader suggestions when planning new content.
- Responsible gambling concerns — If you or someone close to you is finding it difficult to stay in control of gambling, mention this in your message and we will point you toward the appropriate support services.
- Partnership and commercial enquiries — If you represent a brand and want to discuss an editorial relationship, introduce yourself and outline what you have in mind. All commercial arrangements are disclosed clearly on the relevant pages and do not influence editorial ratings.
What Happens After You Email
Your message lands in a shared inbox monitored by our editorial team. A member of staff — not a bot — will read it and reply. Our target window is two working days, though during busier periods it may stretch a little further. We will always follow up; if you have not heard from us after five working days, it is worth checking your spam folder and resending.
We do not share reader contact details with third parties, and we do not add you to any mailing list by virtue of emailing us.
About the Team Behind This Site
US Online Casinos is an independent comparison site covering real-money online casinos available to residents of the United States. Our reviews are researched and written by Jonah Soto and the editorial team. We evaluate casinos against criteria that matter to US players: the size and fairness of bonus offers, licensing and regulatory standing, accepted payment methods, game range, and the quality of customer support.
We earn commission when readers sign up through links on this site. That commercial relationship does not determine which casinos rank highest — our editorial ratings are based on researched criteria, and every recommendation on this site carries at least one honest limitation. If you have questions about how we work, email us and we will explain our process in detail.
Responsible Gambling — Where to Find Help
Online casino gambling is legal in a limited number of US states and is intended for adults aged 21 and over in most jurisdictions. If gambling has stopped being enjoyable, or is affecting your finances, relationships or wellbeing, support is available:
- National Council on Problem Gambling (NCPG): Call or text the helpline on 1-800-522-4700, available 24 hours a day, seven days a week.
- Gamblers Anonymous: Peer support groups across the US — find a local meeting at gamblersanonymous.org.
- State self-exclusion programmes: If you are registered with a licensed state operator, you can request self-exclusion directly through that platform to block your account for a set period.
You can also set deposit limits, session time limits and spending alerts through most regulated casino platforms before you play. We strongly encourage every player to use these tools from the outset, not only when a problem has developed.
A Note on Editorial Standards
Every casino featured on this site — including options reviewed across our other pages — is assessed against a consistent set of criteria. We check for valid licensing, HTTPS encryption, certified random number generators, transparent bonus terms and accessible responsible gambling tools. No casino buys its way onto our recommended list, and every write-up reflects the genuine state of the product as we researched it.
If you believe any page on this site contains an error or an outdated claim, the fastest way to get it fixed is to email us with the specific detail and where you found it. We appreciate readers holding us to the same standards we hold the casinos.
Thank you for visiting. We look forward to hearing from you.